Today, we’re going to take a close look at BetOnline.ag, specifically the casino side of things, although this is an all-in-one gambling site. This brand has been around since 2001, and it’s one of the most popular online casinos for US players.
We’ll show you everything you need to know about it so that you can answer any questions you may have about this gambling site. Is BetOnline.ag legit? Is it safe and legal? You’re about to find out in this BetOnline review.
- Online Since: 2001
- US Players: Yes
- Website: BetOnline.ag
- Welcome Bonus: 100% Up to $3,000
- Software Providers: Betsoft, Magma, Fresh Deck Studios, Visionary iGaming
- Banking Methods: Visa, Mastercard, Bitcoin, Bank Transfers, and more.
- License: Panama
Pros and Cons of BetOnline.ag
- US players welcome
- Super selection of casino games
- Fantastic bonuses and promotions
- Poker and sports betting offered
- 6% fees on credit and debit cards
- Australian players not accepted
BetOnline Review Contents
BetOnline’s mobile betting is safe, it is free, and it is the most convenient way to wager in the 21st century. Try it today and get a $50 Mobile Betting Free Play, which reimburses you up to $50 if your first bet loses. BetOnline.ag Poker is one of the most generous card rooms. They provide players with a rich platter of bonuses, promotions, ad-hoc offers, and lots of tournaments and satellite events. They provide players with a rich platter of bonuses, promotions, ad-hoc offers, and lots of tournaments and satellite events. BETONLINE.ag is a big SCAM i played poker in betonline.ag for many time, every time lose, but last time i won 350USD, i paidout my money but after 5 days they LOCKED my account, i tried to login with site and tell to support whats the reason, but then i saw my account is DELETED, i tried to recovery my account but again i cant login or do.
We tend to go into a lot of detail in our casino reviews. We know that some of you will read our entire review of BetOnline, and we also understand that others are looking for specific information. That’s why we’ve provided the following links to help you navigate to the section you’re most interested in.
BetOnline Website Overview
BetOnline.ag has been online since 2001, although it has roots going back to the late ‘90s, back when online gambling was really taking off. You might wonder why it has a .ag extension instead of a .com, and the answer is that this is a US-friendly casino site. Operators based offshore use web addresses like this so that their websites can’t be seized.
While BetOnline is open to most players from around the world, including Americans, there are a few territories on its restricted list.
- Australia
- France
- Malta
- New Jersey
- Afghanistan
- Central African Republic
- Democratic Republic of the Congo
- Eritrea
- Guinea-Bissau
- Iran
- Iraq
- Lebanon
- Libya
- Mali
- North Korea
- Panama
- Somalia
- South Sudan
- Sudan
- Yemen
If your country isn’t on the above list, you’re welcome to play real money casino games here. The only exception is if gambling is outright illegal in your country. In that case, the digital doors of BetOnline will remain locked to you.
BetOnline Casino Review Ratings by Category
Overview: 5/5
We’re happy to recommend BetOnline.ag. It’s an excellent online casino with great games, generous bonuses and promotions, and world-class customer service. There’s room for improvement when it comes to banking, but aside from that, everything is as it should be. Our review of BetOnline concludes that you should absolutely play here.
The Casino: 4.5/5
It’s one of the best online casinos for US players. With well over 100 video slots, plenty of table and card games, and live dealer games, you’ll be spoiled for choice. More importantly, the games are legit and fair, so you have a fair chance of winning.
User Interface: 5/5
This is a professional, well-designed site that works perfectly on every type of device. There’s no real room for improvement here, BetOnline has created a brilliant site that’s a pleasure to use and navigate.
Mobile Compatibility: 5/5
There’s not much to say here other than that it works great on all devices. You can access everything from your browser, and you can access casino games, poker, and sports betting on your mobile phone or tablet.
Banking Methods: 4/5
There’s a large selection of banking methods, and that’s great. However, we can’t give it a full 5/5 because there are some deposit and withdrawal fees. We’d ideally like to see the casino pick these up, at least for larger transactions. See the banking section for further details.
Bonuses and Promotions: 5/5
We’ve rarely seen such a huge selection of bonuses and promotions across all product verticals. For casino players, there’s a welcome bonus, there are regular reload and cashback bonuses, and there’s a never-ending carousel of promotions at BetOnline with fair terms and conditions.
Customer Support: 5/5
You can expect fast, professional service around the clock. BetOnline has all of its bases covered with live chat, email, and telephone support options. This is how casino customer support should be done.
The BetOnline Casino
This review of BetOnline Casino would be half-hearted if it didn’t go into greater detail on the games. In this section, you’ll find out about all of the different games you can play by category and what we think of them.
Is Betonline Ag Legit
Slots
Spin the reels, hold your breath, and watch five high-value symbols line up across the screen. That’s the dream of every slot player, right? Well, there are plenty of games to try your luck on. Most of them are powered by Betsoft, but there are a few Magma slot games, too. There are well over 100 video slots to choose from.
If you’re after a progressive jackpot, you should try Mr. Vegas. It’s set in Sin City itself, and the jackpot can rival any found in that legendary gambling city. This slot could make you rich if you play it at the right time and get lucky.
Alternatively, there are plenty of three-reel and five-reel video slots with fun features like free spins, picking games, and respins. We recommend starting with the following games:
- Glorious Gems
- High Noon
- Monster Pop
- Ogre Empire
- Runes of Odin
- Sugar Pop 2
- Take the Bank
- The Family II
- The Job
- The Party Guy
Click the thumbnail image for any game to read a snippet about it. You can see how many ways to win there are, how volatile it is, and read more about its features.
Table Games
BetOnline.ag offers a large range of digital card and table games. It also offers live dealer games, but we’ll get to those in a later section. Right now, we want to focus on the digital card and table games.
You can play the following games:
- American Roulette
- European Roulette
- Craps
- Baccarat
- Three-Card Poker
- Caribbean Stud Poker
- Pai Gow Poker
- Red Dog Poker
- Oasis Poker
- Three Card Rummy
- Top Card Trumps
- Classic Blackjack
This isn’t an exhaustive list of every table game variant at BetOnline.ag. There are several other poker games, and there’s a much longer list of blackjack games. Suffice it to say that if you love table games, this casino will serve you well.
Video Poker
Video poker is one of the few games in the casino that you can beat with strategy and sheer skill, even if Lady Luck isn’t in your proximity. In fact, there are some video poker variants with RTP’s greater than 100% if you play them with a perfect strategy.
Here are the video poker variants at BetOnline.ag:
- Aces and Eights
- Deuces Wild
- Jacks or Better
- Jokers Wild
- Deuces and Joker
- Double Bonus
- Double Double Bonus
- Multi-Hand Variations
You can play single-hand, multi-hand, and pyramid poker variants of most of these games. It’s not the biggest video poker selection we’ve seen, but it’s enough to keep casual players entertained.
Specialty Games
Click the specialty tab on the main menu, and you’ll find some instant-win and novelty casino games. These include:
These games offer a welcome break from more cards and endless slot games. You should check them out if you find yourself getting bored or in need of a little fun.
Live Dealer Casino Games
When you scroll over the “Live Casino” tab on the main game menu, you’ll be presented with a choice, red or black. These are two different live casinos, and you can play in either one, or both, with a BetOnline account.
Do online casinos cheat. In the red casino, you’ll find blackjack, roulette, baccarat, and Super 6. Betting limits start at $5 and go all the way up to $10,000 on some games. Most of the tables can host unlimited players.
In the black casino, you can play blackjack, roulette, Hold’em, baccarat, and a few slots.
Software Providers
It’s important to pay attention to the software companies a casino works with. It’s simple; world-class operators work with world-class games companies.
The slots at BetOnline.ag are powered by Betsoft and Magma. These are both reputable companies with an established track record in casino gaming.
When it comes to the live games, Fresh Deck Studios and Visionary iGaming power them. You can choose tables with betting limits to suit your bankroll, and you can see pictures of the dealers on the game thumbnails, so you can play with the dealer you like best.
We trust and are familiar with all of the game providers here. A high-quality gaming experience is guaranteed.
User Interface
A team of experienced professionals runs BetOnline, so it’s no surprise that the design and payout of the website is top-notch. It’s not flashy, but it’s easy to use and understand, and that’s the main point. The red, white, and black color scheme looks great, and all of the menu tabs are easy to locate and clock, making it easy to find what you’re looking for.
BetOnline Casino Mobile Compatibility
You can visit and play at BetOnline on any mobile device. We visited on an Android mobile phone, and it works great. The user interface and layout will be optimized for your device, and as far as our experience was concerned, everything worked without a glitch. This site is extremely mobile-friendly.
Sports Betting at BetOnline
This website is all about casinos, so we’re not going to go into a great deal of detail about sports betting. However, we don’t feel that this review of www.BetOnline.ag would be complete without mentioning it and covering the basics.
First, let’s discuss what you can bet on. You can bet on American sports like football, baseball, and basketball, and you can also bet on sports from around the world such as soccer, rugby, boxing, tennis, and horse racing. BetOnline also offers real money gambling on financial and entertainment, and these make for some really fun bets. There’s also a dedicated esports section if you’re into that.
You can place straight bets, parlays, teasers, props, and futures, among other kinds of bets. It’s a comprehensive sportsbook, and it offers everything that its competitors do and then some.
BetOnline Poker
This review of BetOnline Casino has to include a brief mention of the poker games available. If you like playing against other players from around the world, you’ll love what’s in store here.
You can play in lots of real money cash games, including sit and go games, as well as regular tournaments with guaranteed pots. You can view a full schedule of the tournaments by clicking on the “View Schedule” tab in the poker section. You’ll find tournament times, buy-ins, and prizes here. There are lots of different types of tournaments, including freezeouts, bounties, satellites, shootouts, and more.
There’s always something going on, and the BetOnline poker tables are always busy.
Bonuses and Promotions
Before we get into the details of the various bonuses and promotions available at BetOnline.ag, let us say this: You’ll rarely find a gambling site with such a large selection of offers. We’ve listed the permanent bonuses below, but there are often weekly or event-specific promotions. Be sure to check out the promos tab when you visit the site. It’s a virtual buffet of free casino chips.
Note that some of these bonuses and promotions will require BetOnline bonus codes.
Type | Bonus | Amount | Bonus Code |
---|---|---|---|
Casino Welcome Bonus | 100% Bonus up to $3,000 | ||
Casino Reload Bonus | 20% Bonus up to $500 | CBJUNE | |
Sportsbook Reload Bonus | 25% Bonus up to $250 | ||
Poker Welcome Bonus | 100% Bonus up to $1000 | NEWBOL | |
Poker Reload Bonus | 50% Bonus up to $200 |
BetOnline Casino Welcome Bonuses
The welcome bonus is the first thing you can look forward to as a new BetOnline player. It’s a deposit bonus worth $3,000. In fact, it’s three 100% bonuses worth $1,000 each.
You’ll need to use the bonus code BOLCASINO to claim this, your deposit will need to be at least $25, and the rollover requirements are 40x.
20% Monthly Reload Bonus
Despite being called a monthly reload bonus, you can claim this BetOnline bonus every week in your first month as a player. It’s a 20% deposit match worth up to $500.
You’ll need to deposit at least $25, but deposits made with Neteller and Skrill don’t count towards this bonus. 35x rollover requirements apply, and you’ll need to use the bonus code for the current month to claim it. For example, right now, the BetOnline bonus code is CBJUNE20. Some game restrictions apply so make sure to read the terms and conditions.
10% Weekly Casino Rebate
If you have a bad week (Monday through Thursday), you can claim 10% of your losses back up to the value of $250 for a second chance bonus. You’ll need to have lost at least $1,000 to be eligible, the rebate is paid in tiers of $10, and 40x rollover requirements apply. Live casino games don’t count, and no special registration is required.
$100 Risk-Free Casino Bet
This is a rebate bonus available on specific Betsoft games. If you lose $100 playing them, you’ll get $100 back from the house. Make your wagers on American Blackjack, Caribbean Poker, European Roulette, Fruitbat Crazy, or Viking Voyage. 40x rollover requirements apply, and you need to contact customer support within 48 hours of playing to claim this bonus.
Ongoing BetOnline Promotions
While the above bonuses are constants at BetOnline, there are plenty of ongoing bonuses and promotions. These can change, but here are some examples of what you can look forward to.
- Diamond Super 7s – Play live blackjack for a shot at a progressive jackpot. Place your $1 side bet, and if you get 21 with three 7 of Diamonds, you’ll win it.
- Leaderboard Challenge – You can deposit with BTC and play live dealer games to win your share of $5,000. 4x rollover requirements apply.
- Live Casino Weekly Challenge – Earn one point for every $10 wagered in the live casino. Finish in the top three positions on the leaderboard to win between $300 and $500 for blackjack and between $100 and $300 for roulette. 1x rollover requirements apply.
Sportsbook Bonuses
If you like to bet on sports, there are a few different sports betting bonuses at BetOnline.ag. Here’s how they work.
- Live Betting Free Play – Place a $25 wager on any live bet on sports, and if you lose, you’ll get $25 back. 6x rollover requirements apply.
- Risk-Free Player Props Wager – Place a $25 wager using the Player Props software. If it loses, you can claim it back. 6x rollover requirements apply.
- Esports Rebate – If you like to bet on esports, you can claim back 20% up to $250 on losses. Minimum losses must be $200, and 50x rollover requirements apply.
- 25% Sports Reload Bonus – You can claim a 25% reload bonus worth up to $250 on every deposit of $50 or more. You need to use the BetOnline promo code LIFEBONUS to claim it.
Poker Bonuses
There are lots of live poker tournaments at BetOnline, too. Here are some of the main poker bonuses you can claim.
- Poker Welcome Bonus – This is a 100% deposit bonus worth up to $1,000. The minimum deposit is $50, you’ll need the BetOnline bonus code NEWBOL, and the bonus is released in increments of $5.
- $10,000 Weekly Cash Race – Play cash games to earn points and climb the leaderboard. Win your share of $10,000 weekly. First place wins $2,000.
- Poker Reload Bonus – Claim a 50% reload bonus up to $200 using the bonus code MICRO200. This bonus is released in $1 increments.
Think this is a lot of bonuses? Truthfully, even this comprehensive list doesn’t cover them all. We told you that BetOnline.ag was in a different league when it comes to bonuses and promotions!
BetOnline Banking Methods
There are plenty of ways to move money into and out of BetOnline. We’ll list them for you here. As you’ll see, some of them do have hefty fees associated with them.
With regards to speed, all deposits are instant except checks (obviously) and bank wires. As for payouts, it can take hours (cryptos) to weeks (check) to get your money.
We’ve listed Bitcoin as a payment method below, but remember that this casino also accepts Bitcoin Cash, Ripple, Litecoin, and Ethereum.
BetOnline Deposit Methods
Visa
- Minimum deposit: $50
- Maximum deposit: $5,000
- Fee: 6%
Mastercard
Diners Club
- Minimum deposit: $50
- Maximum deposit: $1,000
- Fee: 6%
JCB
- Minimum deposit: $50
- Maximum deposit: $1,000
- Fee: 6%
Person to Person
- Minimum deposit: $50
- Maximum deposit: $5,000
- Fee: 0%
Money Orders
- Minimum deposit: $300
- Maximum deposit: $9,000
- Fee: 0%
Bitcoin
- Minimum deposit: $20
- Maximum deposit: $3,500
- Fee: 0%
Skrill
- Minimum deposit: $20
- Maximum deposit: No Max
- Fee: 0%
Neteller
- Minimum deposit: $20
- Maximum deposit: No Max
- Fee: 0%
Bank Wire
- Minimum deposit: $1,000
- Maximum deposit: No Max
- Fee: 0%
Check
- Minimum deposit: $1,500
- Maximum deposit: $24,900
- Fee: 0%
Payout Methods at BetOnline
Neteller
Skrill
- Minimum payout: $25
- Maximum payout: $9,900
- Fee: $0
Bitcoin
Person to Person
- Minimum payout: $50
- Maximum payout: $500
- Fee: $26-$101
Book to Book
- Minimum payout: $500
- Maximum payout: $15,000
- Fee: 0%
Bank Wire
- Minimum payout: $500
- Maximum payout: $24,900
- Fee: $45-$75
Check
- Minimum payout: $500
- Maximum payout: $2,500
- Fee: $25-$50
Customer Service
There are three ways to reach the BetOnline.ag customer support team 24/7.
- Email – Use the email address [email protected] for casino-related questions or concerns.
- Telephone – Call 1-888-426-3661 to speak to an operator in person.
- Live Chat – Drop a message using the live chat feature on the site. This will get you instant replies.
We sent a live chat message to clarify some questions about the bonuses and promotions. We got fast, to the point responses. That’s what we like to see.
The Final Verdict – Should You Gamble at BetOnline.ag?
You’ll be hard-pressed to find a better US-friendly online casino than this. It has a superior range of games, offers live dealer games (which most US casinos don’t), has a virtual buffet of bonuses and promotions to feast on, and is customer-focused. We highly recommend playing at BetOnline Casino.
BetOnline Review FAQ
- Yes. It’s not domiciled in the USA, hence the .ag web address, but it’s legal, safe, and 100% legit. Several members of our team have been playing here for years.
What’s the Best Payment Method to Use at This Casino?
We recommend using cryptocurrencies if possible. The fees are low, they’re the fastest option, and there are some exclusive bonuses associated with using them. The fastest cryptos are Ripple and Ethereum.- No download is required, but you can download it if you wish to. Simply create an account, log in, and play your favorite casino games. Everything is accessible from your browser on any type of device.
If you are a veteran player, then you know how hard it is to find a reputable all-in-one gambling site that caters to US residents. This is one of the reasons BetOnline is highly ranked in the gambling industry.
The site has a world-class sportsbook, an excellent casino and a vibrant poker room. The icing on the cake is that it accepts US players from all 50 states. This is a huge deal as most gambling outfits are restricted to US residents. BetOnline is currently the only all-in-one gambling site that accepts US residents from all states. This is no mean feat.
This BetOnline review tells you all you need to know about the site and if it is legit.
Is BetOnline Legit?
Yes, BetOnline is legitimate. It is not a scam because they have stood the test of time, has been online since 2004. And the gambling site is under a strict legal authority.
![Betonline Ag Legit Betonline Ag Legit](https://www.gamblingsites.com/wp-content/uploads/2017/08/screenshot-betonline-1.png)
BetOnline was established in 2001 with its headquarters in Panama. The website is available in English and Spanish. The online gambling platform has a decent reputation in the industry. They had a rocky relationship with their customers due to their lies and bad PR but they have managed to put this behind them and forged a way forward.
In the wake of bad management, they revaluated some parts of their administration and made changes that are beneficial to their customers. They have improved their withdrawal speeds and settled their debts. In recent years, their conduct has been impeccable and we can boldly say it is legit.
BetOnline Sportsbook
For almost two decades, BetOnline Sportsbook has maintained a high standard with an excellent interface and intuitive software. Its number of markets is impressive and it accommodates both recreational sports bettors as well as professionals. The sportsbook covers live betting, financials, and racebook.
Vast betting markets
BetOnline focuses solidly on American betting markets and sports more than most sportsbooks. This is because a large chunk of their customers is US residents. The sportsbook covers the most popular sports in the US as well as action on horses, politics, entertainment and finances. There is a list of available games and races on their main page.
One of the most popular sports in BetOnline is horse racing. For lovers of equestrian sports, the racebook section has an info tab which gives you all the information you need to know. Each listing lets you know how many open races there. When you click on it, it expands to show you the odds, jockeys, races, and horses. You also find out:
- Tips about horse betting, frequently asked questions, terms and lingo used so you understand certain discussions.
- The rules guiding the game and the types of bets you are allowed to make.
- The payoff odds and how much you stand to make if you win.
- Their track limits and the maximum amount you can bet per race.
Other sports they cover include:
- Baseball
- Cricket
- Football
- Darts
- Golf
- Lacrosse
- Softball
- Formula one
- College football
- Basketball
- Rugby
- Soccer
- WNBA
- eSports
Live betting
BetOnline also offers live betting. They have an extensive menu on a simple interface. Their live betting options include lines for soccer, tennis, basketball, baseball and other sports. Every day, they update a long list of games that are available for live betting. They change their offers to coincide with ongoing games and events.
Using their multi-event tab, you can track several ongoing games simultaneously. You can also track upcoming games using the live betting calendar. Their betting limits for live betting is much higher than the average. They vary from $1 to $25,000 depending on the sports. Most of the markets available in BetOnline live betting max out from $1000 to $3000. To increase your wagering amount, you have to contact their player services.
Bonuses and promotions
BetOnline Sportsbook has some generous tournaments and bonuses for their bettors.
- They offer new players a 50% Welcome Bonus where you get a 50% match on your first deposit. It is called the Lifetime Bonus Guarantee. This bonus comes with a 10x rollover and goes up to $2500. To be eligible for their bonus, you have to use the bonus code listed on the site (NFL16) and have a zero balance with no pending rollovers. The bonus applies to all sports.
- They also have 50% Kick-Off Reload Bonus where you get a 50% to reload bonus up to $1000.
- For live bet players, BetOnline offers a live bet free play. This bonus offers you $25 free play. It is more or less like insurance that in case you make a bet and lose, BetOnline will refund you up to $25.
- They also have a $50 bonus for mobile betting that works just like the live bet bonus where you are reimbursed your bet if you lose.
- BetOnline also offers their players a 100% bonus up to 1000 on their first deposit via cryptocurrency. This has a 14x rollover. They also offer a 35% Crypto Reload Bonus up to $1000 on any deposit using cryptocurrencies. This has an 8x rollover. To be eligible for this, you have to use the promo code CRYPTO100.
Secure banking
BetOnline’s website is created with SSL encryption which protects your personal information and financial data from cybercriminals. This SSL encryption is the same technology used by financial institutions the world over to ensure the safety of their customers so you can rest easy knowing your data is safe. BetOnline only accepts US dollars, however, to accommodate bettors playing from different parts of the world, they accept multiple cryptocurrencies. They include:
- Bitcoin
- Bitcoin Cash
- DASH
- Litecoin
- Ripple
- Ethereum
Transaction details
BetOnline has high deposit and withdrawal limits. They also offer versatile options for deposit and withdrawals. BetOnline adopted Bitcoin as a deposit and withdrawal method in 2015. Players can deposit as much as $5000 via Bitcoin with 6.5% on deposits and 2% on withdrawals.
After much complaints from their customers, they eliminated the charges. Now, transactions made using cryptocurrency are completely free and withdrawals using Bitcoin can be up to $10,000. Every other method including credit cards, debit cards and e-wallets attract a high fee of 7.5% of the amount. Wire transfer, when used to transfer a large amount of money, attracts at least 3%.
For withdrawals, you can use the same methods you used to make a deposit. If you use cryptocurrency, the process takes a day or two. Cheques typically take a week.
It should be noted that US players cannot use Neteller and Skrill and deposits made using both methods do not qualify for BetOnline bonuses.
Deposit methods
- Visa
- Bank Wire
- MasterCard
- Money Orders
- American Express
- Person2Person
- Discover
- Cashier’s Cheque
- Cryptocurrencies
Withdrawal methods
- Visa
- Bank Wire
- MasterCard
- Money Orders
- American Express
- Person2Person
- Discover
- Cashier’s Cheque
- Cryptocurrencies
Competitive odds
BetOnline offers American, decimal and fractional odds. Though BetOnline caters to amateurs as well as high-rollers, the bulk of customers are recreational or amateur players. Because of this, BetOnline ensures that they provide a comfortable environment for them. You are more likely to get extra points here than other sportsbooks.
Their odds are highly competitive with an average payout of 96.5%. The payout on football is 93.3%, basketball is 96.7% and tennis is 96.7%. This is one of the highest among American bookmakers.
BetOnline posts its lines much quicker than other sites. They post NFL lines for the next week by the start of the Sunday night game. This is same for other sports. They also offer overnight lines for football, basketball and baseball games (NFL, NBA and MLB).
Limits
BetOnline has one of the largest sportsbooks online with the largest wagering limits for American residents. Whether you are an amateur, middle or high stakes bettors, you are not left out. You can bet as low as $1 and as high as $25,000 on several sides and totals.
Naturally, the more popular a sport is, the higher the betting limit. Therefore, for NFL spreads Thursday to Sunday, BetOnline offers a $25,000 wager limit whereas, for college football in the same time frame, the wager limit is $15,000. Another instance is basketball. NBA caps sides at $10,000 and $5,000 on totals and money lines. On the other hand, college basketball is at $3,000 on point spreads, $1,500 money line and $1,000 totals. Smaller market sports have lower limits which can go as low as $250 with the maximum at $500.
Their night limits are $250 or less which is low. However, they allow players to get money down way before other sites post their odds.
BetOnline Casino
As a full-service online gambling platform, BetOnline has a sportsbook, a poker room and a full casino. BetOnline Casino accepts players from all parts of the world but the majority of their players come from the United States. The casino allows different forms of betting all from the same account. BetOnline Casino offers a live casino, online poker and a Vegas-style casino.
Diverse games
BetOnline Casino offers players a wide selection of over 300 games. They give players more than enough games to keep them entertained no matter how frequently they play. You will find a wide variety of games ranging from slots to jackpot and table games.
Slots are one of their best features and they deliver a variety of excellent slot games to players. There are regular slots and 3D slots with unique themes. The casino also features an impressive collection of video poker and table games.
It has 60 slot titles, 17 video poker games, 13 table games and 9 blackjack variations. Their Vegas-styled games include:
- Slots
- Baccarat
- Blackjack
- Jackpot
- Roulette
- Specialty games
- Keno
- Video poker
Customer support
The standard of customer service doled out by a casino is enough to let you know if they are authentic or not. Legit online casinos have professional customer support representatives to cater to their customers’ needs night or day whereas scam casinos do not make adequate provision for their customers to reach out to them. BetOnline offers 24/7 support services to players.
Players can reach the casino through the following methods:
- Emails
- Fax
- Toll-free phone numbers
- They can also speak to a representative directly through the live chat feature on the website. There are live help tabs on every page. However, the live chat is limited to real money accounts only.
Welcome bonus
BetOnline Casino offers its new players several bonuses when they sign up.
- The first is the Slots Bonus where you get a 100% deposit bonus when you wager any amount from $100 to $5000. This bonus has a 50x rollover requirement.
- There is the Live Dealer Bonus. When you play your first bet in the live dealer casino, you get $25 of free play if you lose.
- There is also the 25% Reload Bonus where players get an extra 25% bonus any time they deposit $25 or more.
- BetOnline Casino has a Rebate Programme where players get a 10% rebate every week they lose $100 or more.
- Players are also eligible for a monthly high-roller bonus and other tournaments. An example is the monthly $15,000 BTC deposit leaderboard challenge.
The bonuses are quite impressive. However, when compared to what is obtainable in other casinos, the playthrough requirement for the slots bonus is a bit on the high side at 50x. Europa casino bonus code. All free plays expire after 30 days.
Software
BetOnline did a software upgrade a few years ago. Before then, customers complained about their poor software quality which was accompanied by fuzzy visuals, muffled audio, and mediocre animation.
They did a system upgrade and are currently powered by Betsoft and Rival Gaming. Betsoft is one of the world’s fastest developing software providers. Together with rival gaming, they provided 3D games and high-quality graphics for the site. This has led to improvements in game quality and general aesthetics. The software is available for download on PCs and Mac computers.
License and restrictions
BetOnline is licensed by the regulatory authority of the Panama Gaming Control Board. Though it is not one of the strictest in the industry, it does not mean that BetOnline is not safe. BetOnline’s software has been audited by TST and found to be fair. Their certificate and information about the audit are available on Betsoft’s official website.
Although BetOnline accepts players from almost every country in the world, it is restricted in the following countries:
- Greece
- Nigeria
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BetOnline’s Shortcomings
This BetOnline review aims to give you an honest opinion about this website including the unsavoury details. BetOnline had some dealings and policies which adversely affected its players and earned it a blacklist on some gambling forums. They include:
Scandalous history
BetOnline can’t seem to live down their shady past. It is a permanent dent in their image no matter how hard they try. They started by lying to players that they were on their own network when they were actually on Action Poker network.
There were also other borderline fraudulent activities. An example is confiscating player winnings. They have been relatively above board for the past 4 years. Still, some indiscretions keep popping up which makes it hard for new players to trust them. Most gamblers would rather do business with a gambling establishment with a clean history.
Horrible player reviews
There are several allegations of unfair treatment and withholding of funds by their players. This is most common with poker players. The most common complaint is that when they run up large balances in the poker room, Betonline, freezes their account.
There have been reports of BetOnline confiscating as much as $65,000 of a player’s winnings. To justify this absurd behaviour, BetOnline accused them of fraud or even chip dumping. This is nothing short of theft and makes it hard for players to take them seriously.
Hidden charges
BetOnline has hidden fees for their payout methods and they are quite high. You pay fees for every transaction option you choose. They only recently removed the charges on Bitcoin and other cryptocurrencies after customers revolted.
Slow to implement technological advancements
BetOnline does not have a mobile poker room or a mobile casino. In this day and age, it is a major shortcoming on their part. They, however, have a mobile sportsbook. Also, BetOnline is yet to implement the popular live streaming feature.
Poor customer support
There have been numerous complaints about how discourteous and unhelpful BetOnline customer representatives are. Their response times for both live chat and email is quite slow. Also, only real-money customers who have made a deposit have access to their live support. This is not right.
Security issues
Betonline Ag Safe
Apart from their unprofessional conduct, it was also revealed during a live chat session that BetOnline customer agents know every player’s passwords. This is a breach of confidentiality and points to poor security.
Players’ passwords ought to be encrypted and not be at the disposal of BetOnline customer agents. Nothing stops the customer reps from logging into a player’s account with a VPN and taking their money.
Is Betonline Legit
Also, some players discovered that they can play using multiple accounts on the same internet connection. This is a security glitch as two accounts should not be able to play using the same internet connection.
Their sordid past aside, BetOnline is a legit gambling platform. They are continuously working to redeem their image and do better which is commendable. For that reason, we can say that they are worth a trial. Also, for all their transgressions, they are only the multi-gambling platform that accepts players from all 50 US states. This counts for a lot.